{"xsrfToken":"542363e1-5aa6-4c2a-919a-b50ee2f7575c_4efedaa54ab4a4e146ab796aafdc59069760febf_lout","branding":{"id":"1","key":"web","name":"McSHARK Webshop","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/4","theme":{"headerBGColor":"#fffefe","headerLinkColor":"#292929","headerLinkHoverColor":"#de2900","headerLinkHoverBGColor":"#de2900","headerBadgeColor":"#de2900"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ce3d8eec-f1ac-405f-ad0e-4050985f6a8d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmZhZDYyMC0zNDU1LTRmYjktYjcxNS1kODg3M2IxODJhNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNlM2Q4ZWVjLWYxYWMtNDA1Zi1hZDBlLTQwNTA5ODVmNmE4ZCI6WyJyZWFkIl19LCJleHAiOjE2Mjc2MTk3OTgsIm5iZiI6MTYyNzYxOTEzOH0.QVDQdARMhZPADXHI13NfgX249OBp5oki4R6pUZrSJtU&client=42fad620-3455-4fb9-b715-d8873b182a4a&mode=fit","logoId":"ce3d8eec-f1ac-405f-ad0e-4050985f6a8d","isLogoAvailable":true,"helpCenterTitle":"Kundenservice","sharedPortalName":"McShark","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Hauptseite","sharedPortalName":"McSHARK Hilfeportal","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Kundenservice","sharedPortalName":"McShark","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#ff8800","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/47d34ac2-b6f8-45bc-9ac5-0cc6e2dacc11/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmZhZDYyMC0zNDU1LTRmYjktYjcxNS1kODg3M2IxODJhNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ3ZDM0YWMyLWI2ZjgtNDViYy05YWM1LTBjYzZlMmRhY2MxMSI6WyJyZWFkIl19LCJleHAiOjE2Mjc2MTk3OTgsIm5iZiI6MTYyNzYxOTEzOH0.n6KeAt38KgdEJBZoZk0EbnwOa-LLkTQDF_edImA5Gyw&client=42fad620-3455-4fb9-b715-d8873b182a4a&height=300&mode=fit","bannerMediaApiFileId":"47d34ac2-b6f8-45bc-9ac5-0cc6e2dacc11","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"web","projectId":10000,"serviceDeskId":1,"name":"McSHARK Webshop","description":"<p>Willkommen im McSHARK Hilfeportal. Bitte schreibe uns dein Anliegen in der zutreffenden Kategorie</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"18","name":"Anfrage zu Produkten","descriptionHtml":"","callToAction":"Anfrage zu Produkten","introHtml":"","icon":10470,"iconUrl":"https://mcshark.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10470","groups":[5],"key":""},{"id":"19","name":"Allgemeine Anfrage","descriptionHtml":"","callToAction":"Allgemeine Anfrage","introHtml":"","icon":10550,"iconUrl":"https://mcshark.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10550","groups":[5,4],"key":""},{"id":"20","name":"Frage zu einer Bestellung","descriptionHtml":"","callToAction":"Frage zu einer Bestellung","introHtml":"","icon":10496,"iconUrl":"https://mcshark.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10496","groups":[6],"key":""},{"id":"21","name":"Anfrage zu Lieferzeit","descriptionHtml":"","callToAction":"Anfrage zu Lieferzeit","introHtml":"","icon":10530,"iconUrl":"https://mcshark.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10530","groups":[6],"key":""},{"id":"22","name":"Anfrage zu meinem Account","descriptionHtml":"","callToAction":"Anfrage zu meinem Account","introHtml":"","icon":10515,"iconUrl":"https://mcshark.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10515","groups":[4],"key":""},{"id":"23","name":"Stornierung einer Bestellung anfragen","descriptionHtml":"","callToAction":"Stornierung einer Bestellung anfragen","introHtml":"","icon":10507,"iconUrl":"https://mcshark.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10507","groups":[6],"key":""},{"id":"24","name":"Allgemeine Frage zu einer Bestellung","descriptionHtml":"","callToAction":"Allgemeine Frage zu einer Bestellung","introHtml":"","icon":10491,"iconUrl":"https://mcshark.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10491","groups":[6],"key":""},{"id":"25","name":"E-Mail Anfrage","descriptionHtml":"","callToAction":"E-Mail Anfrage","introHtml":"","icon":10550,"iconUrl":"https://mcshark.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10550","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"Allgemeines"},{"id":5,"name":"Vor der Bestellung"},{"id":6,"name":"Eine Frage zu einer Bestellung"}],"orderMapping":{"6":[24,23,20,21],"4":[22,19],"5":[18,19]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WEB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"McShark","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mcshark","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"542363e1-5aa6-4c2a-919a-b50ee2f7575c_4efedaa54ab4a4e146ab796aafdc59069760febf_lout","baseUrl":"https://mcshark.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"42fad620-3455-4fb9-b715-d8873b182a4a","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}